There are many online resources for elders and their families. We’ve selected those sites most likely to provide you with a good overview of national, state and local programs and services, as well as some resources for common medical concerns.

Federal Agencies

Medicare
www.medicare.gov
The federal government’s Medicare website includes specifics about Medicare, nursing home information and comparisons, and links to evaluate Medicare D prescription insurance options. 1.800.633.4227; TTY/TDD 1.877.486.2048.

Social Security Administration
www.ssa.gov
Information about benefits and links to apply.

Veterans Administration
www.va.gov
Descriptions of programs and services, as well as application forms.

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National Programs and Services

Aging Life Care™ Association (ALCA)
www.aginglifecare.org
Website includes guidelines for selecting and hiring an Aging Life Care™ Manager (ALCM), as well as a search function to locate ALCMs throughout the U.S. Other resources include blog posts, white papers and eBooks on aging and caregiver issues.

American Association of Retired Persons
www.aarp.org
A broad array of information of interest to elders and families, particularly regarding health care issues.

National Academy of Elder Law Attorneys
www.naela.org
Overview of elder law and a search function to locate an elder law attorney across the country.

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Massachusetts Programs and Services

Aging Life Care Association™ New England Chapter
www.gcmnewengland.org
Website for the New England Chapter of the National Aging Life Care Association™ (formerly the New England Chapter of the National Association of Professional Geriatric Care Managers) includes a directory of members in the six-state region, in addition to information about care management.

Aging Service Access Points
www.800ageinfo.com
This overview of statewide elder resources focuses on services offered by the Massachusetts system of elder care for income- and clinically-eligible elders.

Alzheimer’s Association, Mass./N.H. Chapter
www.alz.org/manh
One of the most active AA chapters in the country, offering a wide range of  educational programs, support groups, publications and advocacy activities throughout the two-state region. The Chapter also sponsors several local offices, including one here in Central Massachusetts.

American Parkinson Disease Association (APDA) Information and Referral Center/Mass. Chapter
www.apdama.org
APDA’s Massachusetts Chapter website lists support groups, classes and events throughout the Commonwealth.

Commonwealth of Massachusetts
www.mass.gov
The official state website includes a wealth of information regarding programs and services—though it takes some digging to find. For information concerning elders, search keywords within the Executive Office of Health and Human Services (EOHHS) or Department of Public Health (DPH) sub-sites. Of special note: The DPH site has a “nursing home report card” with results of annual state surveys of nursing homes in Massachusetts, as well as guidelines for choosing a nursing home. www.mass.gov/dph/

Elder Hotline
http://www.mass.gov/ago/consumer-resources/consumer-information/resources-for-elders/elder-hotline.html
Provides statewide information on elder related issues and programs such as debt and debt collection practices, health insurance, home improvement, landlord/tenant issues, long-term care insurance, scam awareness and telemarketing. 1.888.243.5337; TTY: 617.727.4765

Health Care for All
For assistance in enrolling in free or low income programs. Spanish and Portuguese assistance available. 1.800.272.4232

Honoring Choices Massachusetts
www.honoringchoicesmass.com
Brings together information, tools and community resources to help adults and families create a personal health plan and connect to quality medical care that honors their values and choices throughout their lives.

Hospice and Palliative Care Federation of Massachusetts
www.hospicefed.org
A guide for hospice and palliative care services available across the Commonwealth.

MCPHS Pharmacy Outreach Program
www.mcphs.edu/patient-clinics/pharmacy-outreach-program
A program of the Massachusetts College of Pharmacy and Health Sciences, the Pharmacy Outreach Program offers information on medications, prescription drug insurance and more.

Massachusetts Assisted Living Association
http://massalfa.org
Useful information about assisted living facilities, a search function for finding a facility in the Commonwealth, and Massachusetts regulations.

Massachusetts Chapter, National Academy of Elder Law Attorneys
http://www.manaela.org/
Website includes information for the general public, as well as a search engine to identify a Massachusetts elder law attorney.

Massachusetts Executive Office of Elder Affairs (EOEA)
www.mass.gov/elders
Develops and manages services for elders and disabled through network elder and disabilities agencies and programs. 1.800.243.4636
Report elder abuse, including physical, emotional and sexual abuse, neglect by a caregiver, self neglect and/or financial exploitation. 1.800.922.2275

Massachusetts Medical Orders for Life-Sustaining Treatment (MOLST)
www.molst-ma.org
Information regarding a new process for seriously ill patients to more completely describe and document their wishes for care. When cosigned by the patient’s physician, this document is a medical order. Originally tested in Central Massachusetts, MOLST is now a statewide program managed by the Massachusetts Department of Public Health.

Massachusetts Senior Care Association
www.maseniorcare.org
Website disseminates information regarding nursing homes in the Commonwealth.

Massachusetts Senior Medicare Patrol (SMP)
www.masmp.org
Contact the Commonwealth’s SMP to protect, detect and report health care errors, fraud and abuse, or to schedule a free educational session. 1.800.892.0890

MassHealth
www.mass.gov/masshealth
Provides comprehensive health insurance or help in paying for private health insurance to more than 1 million Massachusetts children, families, seniors and people with disabilities. 1.800.841.2900; TTY: 1.800.497.4648

MassPro
www.masspro.org
Assists beneficiaries or their representatives who have concerns about quality of care or who wish to appeal decisions related to hospital admissions or discharges from hospitals, nursing homes, home health agencies and hospices. 1.800.252.5533

Prescription Advantage
www.mass.gov/elders
State prescription drug assistance program for seniors and people with disabilities in the Commonwealth. A division of the Executive Office of Elder Affairs. 1.800.243.4636 (press 2)

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Central Massachusetts Programs and Services

Central Massachusetts Agency on Aging
www.seniorconnection.org
A comprehensive listing of area organizations and services; also offers an on-line support group and a regularly published e-newsletter.

Elder Services of Worcester, Area, Inc.
www.eswa.org
Describes state-subsidized services and programs for elders in Central Worcester County.

Montachusett Home Care, Inc.
www.montachusetthomecare.org
Covers state-subsidized services and programs for elders in Northern Worcester County.

TriValley Elder Services, Inc.
www.tves.org
Explains state-subsidized services and programs for elders in Southern Worcester County.

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Medical Issues of Concern to Elders and Families

Alzheimer’s Association
www.alz.org

American Stroke Association
www.strokeassociation.org

Arthritis Foundation
www.arthritis.org

LewyBody Dementia
www.lewybodydementia.org

National Parkinson Foundation
www.parkinson.org

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Resources for Persons with Disabilities

The Arc of the United States
www.thearc.org
A wealth of information about national public policy issues, including federal legislative priorities and position statements. Key federal laws can be found here.

The Arc of Massachusetts
www.arcmass.org
Information, education and advocacy for persons with disabilities in the Commonwealth. Sign up on the homepage for email updates. Many resources listed under Community Services.

Massachusetts Department of Developmental Services
www.mass.gov/dds
Basic, comprehensive reference for all state services for individuals with intellectual disabilities.

Massachusetts Legislature
www.malegislature.gov
Find your local state representative or senator in the homepage search box; follow progress on key legislation affecting persons with disabilities.

Massachusetts Network of Information Providers
www.disabilityinfo.org
A project of the Shriver Center, within UMass Medical School, this comprehensive database enables you to find providers who can help with a wide range of disabilities near your home community.

Other Massachusetts Disabilities Web Resources

Advocates for Autism of Massachusetts
www.afamaction.org

Massachusetts Advocates Standing Strong
www.massadvocatesstandingstrong.org

Massachusetts Developmental Disabilities Council
www.mass.gov/mddc

Association for Developmental Disabilities Providers
www.addp.org

Massachusetts Families Organizing for Change
www.mfofc.org

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