“I really don’t know what I would have done without your expertise in so many areas, starting with the application for MassHealth and so many other legal things. But above all, your genuine concern for both of us was very apparent. Since I live so far away, it put my mind at ease knowing that you and Susan were always making sure that my sister’s needs were met. Thank you both for your compassionate and gentle caring.”

“Where would I be without you? Lost in a wilderness of doctor’s offices, bureaucratic paperwork and elder care facilities, trying to figure out if I was doing the right thing by Dad and doubting my own judgment! It was always a great comfort to know that I could call you up and you would help make even the most difficult situation clear and manageable.”

"Thank you so much for everything that you did for Bill and I. I was so confused and had no idea what to do. You very patiently led me through the process, reading my lengthy emails and taking baby steps with me. Together we made it through and even if it was only for 6 days in the end I am much better off than most widows. God bless you as you continue your work with other families. You were certainly a blessing to me."

“From the first phone call from my Mom asking what was going to happen to her to the absolute worse day of my life when I place her in the nursing home, this has been a journey that I wish we didn’t need to go on. I realize that it could have been a whole lot worse without your support, so a big thank you for all that you do in our community for individuals and their families going on this same journey.”

“Thank you for presenting such a wonderful talk to our Chapter on service options. Your handout, public speaking, clarity, etc. was just what I needed. It's lovely to know what a resource you are to the community as well as your peers.”

“What a wonderful mother’s day present!!! Thank you so much for your work on this (MassHealth application process). I am more convinced than ever that we could not have done it without you. I am not sure whether you have children or not . . . but Happy Mother’s Day to you for all the mothers’ mothers you help with this process.”

"Can't tell enough how much I appreciate all the work you did for us. If I tried this myself, I'd be in jail by now. You are a Mensch! And beyond awesome. Thank you again."

"You've helped us over the past few years during our most trying family times. Despite this being 'your job,' the manner in which you've helped us warrants special recognition. On behalf of our family, and all those families you help in such a meaningful way, thank you!"

“Your early advice and counsel coupled with three years of daily oversight by our caregiver permitted my Mom to retain her dignity to the very last day—quite an accomplishment.”

“You helped our family in so many ways in the care of my mother in her final days here on Earth. Your experienced insights in understanding and explaining the complexities of handling end-of-life procedures was most comforting to our family.”

“Thank you so much for all the hard work, your limitless patience and your sensitivity toward our situation. Times like these are so emotional and difficult. You lifted a huge weight off of our shoulders.”

“You added so much to the good quality of my mother’s life her last years. Please keep up the good work. You are a tremendous asset to our community.”

“Thank you for being so kind and compassionate at a time of great stress in my life. Didn’t know if I was coming or going. Life sometimes throws a curve ball—and you’re out.”

“Thank you from the very, very bottom of all our hearts. We now have peace of mind and are all more aware of my mother’s needs, thanks to your expertise and knowledge.”

"Martha and I appreciate the guidance, support and work you have done on my mother's behalf. We know that we have you as a resource as we continue this journey and face the challenges that lie ahead."